Face & Body is a small clinic making a big difference in the Titirangi Village and they are our Clinic of the Month for July 2018! Situated among big beautiful pohutukawa trees and singing birds, Face & Body has been a part of the landscape for 27 years. We chatted to the Face & Body team about customer service, their favourite skincare products and their best skin tips.
Their team of senior beauty therapists and hair stylists have a loyal clientele and the team loves being a part of a tight-knit community. The senior beauty therapists have a passion for skin, treatments, results and making their clients feel cared for and good about themselves. “I love when my clients want to rebook – it makes me feel like I have done my job right!”. They also particularly love “building long and trusting relationships with our clients. It is so rewarding being able to set up skin treatment plans and see the skin goals achieved!”.
Face & Body have been a dermaviduals partner clinic since 2013. By introducing a bespoke, corneotherapeutic range, the clinic became “results driven”, with their renewed skin focus. The therapists rave about the range because “the products themselves attract clients because of the results they hear about and see from people they know!” with another adding “our clients love what we are able to do for them, which is great results!”. The bespoke nature of dermaviduals also helps to set their clinic apart, with every treatment customised for the unique skins of each client – “we are able to adapt treatments and products for not only what they skin needs, but for what the client wants”.
Their favourite products? It’s a hard choice to nail down, but the Enzyme Treatment Mask (“I love the way it makes skin feel – so smooth and plump!”), SPF 30 and Lotion N are all favourites amongst the staff and clients alike.
When it comes to skin tips, the Face & Body team agrees that wearing SPF every day, drinking lots of water and feeding the skin with essential fatty acids are all essential for skin health.
Face & Body’s positive and open-minded culture has set their business up for success; the team recently celebrated being announced as a finalist in the Westpac Business Awards. Face & Body love sharing their knowledge with their community and hold an annual Beauty Education Night where exciting speakers feature, as well as in-clinic demonstrations.