The Facialist is situated in the beautiful, leafy suburb of Keiraville just outside of Wollongong and have just celebrated their first birthday! Jo & Bec’s (co-owners of The Facialist) philosophy for skin health resonates with a holistic approach and is built on the foundation of treating skin from the inside out. They chatted to us about their journey in the skin industry so far.
“Our extensive experience as therapists for almost 20 years has resulted in our obsession with creating results-driven, out-of-this-world facials. We were both on the same page from the very beginning when The Facialist launched in May 2017. We had dreamed of creating a beautiful and welcoming salon that had an urban/contemporary aesthetic, far from the sterile nature of some salons. We wanted to create a space where the outside world could be checked at the door and we know we have achieved this because our clients tell us they don’t want to leave! Working really hard in our first year of business has allowed us to double our staff to include 6 fabulous chicks who are now part of The Facialist family. Jo, Bec, Megan and Abbey are our hands on pros when it comes to serving up the skin TLC and our two salon co-ordinators, Amanda and Slav, keep the salon running like clockwork.”
What are your favourite things about your job?
“Firstly we love rocking up to our beautiful oasis week in, week out, as it’s just such a calming and visually stunning place to be!
Secondly, we love looking after our fabulous clients from our long standing ladies to the new chicks on the block who have recently discovered the salon. Helping people to feel good about themselves whether they’re dealing with major skin disorders, stress due to everyday life or someone who simply needs some TLC – we support our people every step of the way. We can honestly say it’s why we do what we do and why we do it with such passion.”
What are your personal mantras?
“Treat people the way you want to be treated. We both really identify strongly with this, not only in our personal life but it flows through to every part of our being and is reflected in the way we do business. We both believe that if we look after people the way we would like to be looked after, we absolutely cannot go wrong!”
How has dermaviduals assisted your business?
“dermaviduals have an amazing business structure in place. The comprehensive training opportunities coupled with the extensive knowledge provided by staff has really supported the growth of our business and enhanced the integrity of our treatments. We love having dermaviduals on board with us and look forward to what the future brings from our ongoing partnership.”
What is your favourite dermaviduals product and why?
“Lotion N all the way! It is a game changer for healthy barrier function and not to mention it leaves the skin feeling ah-mazing!”
What is your number one skin care tip?
“We’re going to be cheeky and give one answer for outer skin health and one for inner skin health. It’s just the way we roll…
# 1 Outer skin care tip – SPF is a must under this harsh Aussie sun!
#2 Inner skin care tip – Learn and practice the principles of dermanutrition. The food choices we make directly impact our skin health for better or worse.”
What sets your clinic/treatments apart?
“The Facialist’s holistic and personalised approach! Our treatments are more than ‘just a facial’ – they are an ‘experience’ and our aim is for people to have a different experience every time we close the treatment room door. We have fundamental elements that guide each of our facials but our intent is to deliver an individually tailored experience to our clients each and every time.
Our philosophy of holistic skin care has seen us establish strong working relationships with local naturopaths, nutritionists and wellness experts. This not only broadens our knowledge base, it inspires new collaborative opportunities for our clients to enhance their lifestyle choices. We want to empower people with the knowledge and support needed to really achieve their skin goals.”
The future of The Facialist promises to be exciting as they continue to look for innovative ways to keep their clients inspired to ‘own their skin’ throughout the year, with in-salon programs like our current ‘Own your Winter Skin Bootcamp’ which has been a huge success. Jo and Bec have travelled abroad previously to take advantage of cutting-edge industry training and development and are looking forward to attending the Corneotherapy Symposium in Germany next year! To keep up with their adventures, follow them on Facebook and Instagram!